Age Rquirements
To order online, you must be at least 18 years of age. It is illegal in Australia to sell or supply alcohol to persons under the age of 18.

Shipping
Due to the export requirements of Australia and import requirements of your country, the restrictions are very complicated to understand and calculate via a machine. However the people at www.mycellars.com.au can calcuate costs and deliver to you. As a general rule due to Australian Governement Taxes on wine, which are applicable to Australian Citizens, as a general rule you will be entitled to approx 20% disc on listed prices. Please contact us or via the contact page with your order and we will be able to give you exact cost and delivery details.

Payment
We use Commonwealth Bank Mastercard Internet Gateway Service for our online credit card transactions. You will be redirected to their secure encrypted internet payment system. During this time do not click the back button and follow on screen instructions. myCellars does not collect or store any user's credit card information during this process.

Refunds / Returns
myCellars prides itself on the wines we sell and recommend. If a wine you have purchased is faulty or you are not happy with the quality of the product we will provide you with a refund or a replacement(not including delivery or import duites). The same applies if you receive the incorrect wine. Please contact any of our staff on Email sales@mycellars.com.au or on the contact page.